We want to make sure your itokri purchase is perfect for you. That's why we're thrilled to
offer a complimentary alteration service for all stitched garments. Get the fit you've always
wanted without any extra cost. Simply reply to your order confirmation email or whatsapp us on
(( +917869957726 )) to
opt-in. We're always here to make sure you feel confident and happy in your itokri clothes.
Artisan
Chutney Craft Studio
Verified Partner
Unique handmade crafts by Chutney Craft Studio, blending creativity with tradition.
For those of you using a 44-inch wide fabric, this guide suggests measurements for a standard L Size. Think of this as your starting point. If you're working with different sizes or fabric widths, just adjust up or down accordingly. Hope this helps!
When it comes to how much fabric you'll need, it really depends on the design. We'd recommend having a chat with your designer or tailor before you order, just to be on the safe side.
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No struggle with returns. Return Policy Designed for Craft Lovers like you.
✅ Free and easy returns within 7 days
✅ Full refund or exchange — your choice
✅ Customer care that actually cares
✅ International return available*
A simpler way to ship worldwide. Shipping Policy Designed for Craft Lovers like you.
✅ Free International Shipping Above Order Value ₹10000+ (USD 100)
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✅ Flat ₹2500 (USD 25) International Shipping On Orders Under ₹10000 (USD 100)
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✅ International return available*
✅ Duties/taxes may apply on delivery (as per your country)*
We deliver care, securely and smoothly.
✅ 100% safe payments - prepaid or COD, your call
✅ International shipping available - fair, by weight, fully traceable
📦 Every parcel is packed with story, wrapped in love - not plastic.
💬 Highly responsive customer care in case of issues.
We deliver care, securely and smoothly.
✅ 100% safe payments options like Apple Pay, Credit Cards & Paypal.
✅ Dedicated Customer Support for Global Deliveries.
✅ Sustainable Products & Packaging Options.
✅ More than 500k Happy Customers Worldwide.
Shoulder - Measure from one tip of the shoulder to the other
2
Bust - Measure under your arms and around the fullest part of your chest
3
Waist - Measure around the waist, above the belly button along the slimmest part without tightening the measuring tape
4
Hip - Measure under your arms and around the fullest part of your chest
Tip: If you don't find an exact match, go for the next size.
Still not sure about your size? We're always happy to help!
Connect with us at helloji@itokri.com or
+91-7773897774
We dispatch most orders within 48 hours. Within India, expect delivery in 5-7 days. International orders take 10-15 business days. You get a tracking link by email once it ships.
Can I return or exchange this?
Yes. If it doesn't work for you, initiate a return within the specified window. Reach out to our team. we keep it simple and sort it quickly.
What payment methods do you accept?
Cards, UPI, net banking, and wallets. All accepted. Cash on delivery is available across India. International customers can pay via PayPal or global cards.
How do I know this is genuinely handmade?
We source every product directly from artisan workshops across India. No middlemen, no factories. We work with over 10,000 artisans in 500+ craft clusters.
How will my order be packed?
Every order includes a handwritten note and a small surprise gift from us. Your product is wrapped carefully to reach you safe. We've done this since day one.
What size options are available?
We offer rugs & carpets in multiple sizes. small accent, medium area, and large room sizes. Exact dimensions in inches or feet are on each product page. Measure your floor space first.
Is this safe on slippery floors?
We recommend using a non-slip pad underneath on smooth or tiled floors. Most handwoven rugs & carpets grip better on rough surfaces. A simple rubber underlay solves any slipping issue.
Can I wash this at home?
Smaller rugs & carpets can be hand washed and air dried flat. Larger pieces need professional cleaning. Spot clean stains with a damp cloth and mild soap for regular upkeep.
Will this shed fibres initially?
Some handwoven rugs & carpets may shed loose fibres during the first few weeks. This is normal and reduces with use. Light vacuuming helps. It does not affect the durability.
Is this suitable for high-traffic areas?
Handwoven rugs handle daily foot traffic well. Rotate quarterly to distribute wear evenly. Use a non-slip pad underneath on smooth floors. Dhurries and kilims suit high-traffic spaces.
Still Need Help?
Can't find the answer you're looking for? Our support team is here for you.
The first wash decides how a handmade fabric ages. What settles, what shrinks, what needs shade instead of sun. Our Fabric Care Compendium answers it for every weave, print and dye we ship, with Masterji's home remedies for the accidents in between.
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