We want to make sure your itokri purchase is perfect for you. That's why we're thrilled to
offer a complimentary alteration service for all stitched garments. Get the fit you've always
wanted without any extra cost. Simply reply to your order confirmation email or whatsapp us on
(( +917869957726 )) to
opt-in. We're always here to make sure you feel confident and happy in your itokri clothes.
For those of you using a 44-inch wide fabric, this guide suggests measurements for a standard L Size. Think of this as your starting point. If you're working with different sizes or fabric widths, just adjust up or down accordingly. Hope this helps!
When it comes to how much fabric you'll need, it really depends on the design. We'd recommend having a chat with your designer or tailor before you order, just to be on the safe side.
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No struggle with returns. Return Policy Designed for Craft Lovers like you.
✅ Free and easy returns within 7 days
✅ Full refund or exchange — your choice
✅ Customer care that actually cares
✅ International return available*
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Shoulder - Measure from one tip of the shoulder to the other
2
Bust - Measure under your arms and around the fullest part of your chest
3
Waist - Measure around the waist, above the belly button along the slimmest part without tightening the measuring tape
4
Hip - Measure under your arms and around the fullest part of your chest
Tip: If you don't find an exact match, go for the next size.
Still not sure about your size? We're always happy to help!
Connect with us at helloji@itokri.com or
+91-7773897774
We dispatch most orders within 48 hours. Within India, expect delivery in 5-7 days. International orders take 10-15 business days. You get a tracking link by email once it ships.
Can I return or exchange this?
Yes. If it doesn't work for you, initiate a return within the specified window. Reach out to our team. we keep it simple and sort it quickly.
What payment methods do you accept?
Cards, UPI, net banking, and wallets. All accepted. Cash on delivery is available across India. International customers can pay via PayPal or global cards.
How do I know this is genuinely handmade?
We source every product directly from artisan workshops across India. No middlemen, no factories. We work with over 10,000 artisans in 500+ craft clusters.
How will my order be packed?
Every order includes a handwritten note and a small surprise gift from us. Your product is wrapped carefully to reach you safe. We've done this since day one.
What size is this hair clip?
Dimensions are listed on the product page. Our clips range from small accent clips to large claw clips. Length and grip width are specified. Compare with a clip you own for reference.
What material is this made from?
Our hair clips are crafted from metal, wood, resin, fabric-covered wire, or hand-painted acrylic. The product page lists the exact material and finish.
Will this hold thick or heavy hair?
Grip strength varies by design. Metal jaw clips and large claw clips hold thick hair well. Smaller pins and fabric clips suit finer hair or accent styling. Check the product description for guidance.
Will the color or finish last?
Hand-painted and lacquered finishes hold well with gentle use. Avoid exposing metal clips to water for long periods. Store in a dry pouch to prevent scratching.
How do I maintain this?
Wipe metal clips with a dry cloth. Fabric-covered clips can be spot cleaned. Avoid soaking wooden or lacquered clips. Store in a pouch to prevent scratching.
What is Upcycled?
Upcycled products repurpose discarded or leftover materials into new, functional items. Old fabrics, packaging, and waste materials are cleaned, cut, and reassembled into fresh products with zero virgin material waste.
How is Upcycled made?
Makers collect discarded materials (fabric scraps, plastic waste, metal pieces), sort and clean them, then cut and reassemble them into new products. The process is entirely manual. Each piece varies based on the materials available.
How can I tell this is genuinely handmade?
Look for minor variations in shape, color, or pattern. Machine-made products look perfectly uniform. Handmade Upcycled pieces carry the maker's touch in every small detail.
Why does each piece look slightly different?
Every piece is made by hand, one at a time. Slight differences in material, pressure, and technique make each one unique. That's what separates handcraft from factory output.
How do I care for Upcycled products?
Handle gently. Keep dry and clean. Specific care depends on the material. check the product page. Most pieces stay in excellent condition with regular dusting and gentle handling.
What does Silk feel like?
Pure silk feels cool to the touch and warms with your body. It has a smooth, liquid drape and a natural sheen that catches light. The fabric is lightweight yet strong.
How do I wash Silk products?
Dry clean is safest for Silk. If hand washing, use cold water and a mild silk-specific detergent. Never wring. Roll in a towel to absorb moisture, then dry flat in shade.
Is Silk suitable for summer or winter?
Silk works across seasons. It feels cool in summer and retains warmth in winter. The natural temperature regulation of silk makes it comfortable year-round in Indian climates.
How durable is Silk?
With proper care, Silk products last for years. The fibre is naturally strong. Avoid rough handling, direct sun, and chemical detergents. Gentle care keeps it looking fresh long-term.
Why is Silk priced higher than cotton?
Silk production is labour-intensive. from rearing silkworms to reeling the thread. Silk involves additional regional techniques that add time and skill. The price reflects the material and the maker's effort.
Still Need Help?
Can't find the answer you're looking for? Our support team is here for you.
The first wash decides how a handmade fabric ages. What settles, what shrinks, what needs shade instead of sun. Our Fabric Care Compendium answers it for every weave, print and dye we ship, with Masterji's home remedies for the accidents in between.
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